ILLINOIS POLLUTION CONTROL
    BOARD
    September 4,
    1975
    ENVIRONMENTAL PROTECTION AGENCY,
    )
    Complainant,
    vs.
    )
    PCB 75—51
    EAST LAWN WATER COMPANY and
    RONALD
    W. KUPER LUCAS and JUDY
    )
    WILLIAMS KUPER,
    )
    Respondents.
    JAMES JENKS,
    II, Assistant Attorney General for the EPA
    JOHN BALL,
    JR.,, Attorney for Respondents
    OPINION AND ORDER OF THE BOARD
    (by Mr. Henss):
    The Environmental Protection Agency charged Respondents
    with numerous viclations of the Environmental Protection Act
    and Pollution Control Board Regulations.
    Specifically,
    Respondents are alleged
    in the Amended Complaint
    to have:
    Count
    I
    a.
    Failed to direct and maintain the continuous
    operation and maintenance of
    a public water supply
    from January
    13, 1973
    to date of filing of Complaint
    (June 27,
    1975)
    so as to assure the safe quality of
    water for ordinary domestic consumption in violation
    of Section 18 of the Act;
    b.
    Failed to provide adequate and continuous
    chlorination
    from January
    13,
    1973 to December 21,
    1974
    in violation of Rule 3.50 of the Public Water
    Supply System Rules and Regulations
    and Technical
    Release
    10-2 and from December
    21, 1974
    to date of
    filing of Complaint in violation of Rule
    305 of the
    Public Water Supply Rules and Regulations;
    c.
    Operated and maintained a public water supply
    from January 13, 1973 to date of filing of Complaint
    in such manner as to render it subject to contamination;
    18
    442

    —2—
    d.
    Operated and maintained
    a public water supply
    without a protective casing at least
    30” above the
    highest known flood level elevation and without being
    properly surrounded by earth fill in violation of
    Rule 3.12
    of
    the Public Water Supply System Rules and
    Regulations and Section 3.2,
    3.14(a)
    and
    (c)
    of the
    Great Lakes Upper Mississippi River Board of State
    Sanitary Engineers Report on Policies for the Review
    and Approval of Plans and Specifications for Public
    Water Supplies from January 13,
    1973 to December 21,
    1974 and
    in violation of Agency Technical Policy
    Statement 212(a)
    from December
    21,
    1974 to date of
    filing of Complaint;
    e.
    Operated and maintained a public water supply
    system without pump house heater and without adequate
    insulation so as to subject the system to freezing and
    to allow the system in fact to become frozen and in-
    operative during various periods from January
    13, 1975
    to date of filing of Complaint;
    f.
    Operated and maintained a public water supply
    in such mariner so as to cause the distribution of water
    containing offensive odor,
    taste and color from
    January 13,
    1973 to date of filing of Complaint;
    g.
    Operated and maintained a public water supply
    system without adequate pressure from January
    13, 1973
    to date of filing of Complaint.
    All of
    these alleged violations are said to be prohibited by
    Section
    18 of the Environmental Protection Act.
    Count II
    a.
    Failed to submit water supply samples and reports
    of operationfrom January
    13,
    1973 to date of filing of
    Complaint in violation of Section 19 of the Act;
    Count III
    a.
    Failed to employ on its operational staff at
    least one certified water supply operator from September 12,
    1973 to date of filing of Complaint in violation of
    Section
    1 of an Act to Regulate the Operating of a Public
    Water Supply
    Illinois
    Revised Statute, Chapter 111 1/2,
    Section
    50J.,
    effective September 12,
    1973,
    as amended by
    P.
    A.
    75—801.
    18
    443

    —3—
    Ronald W. Kuper Lucas is cited in the Complaint as owner,
    operator, managing agent, official custodian and owner of
    record of the East Lawn Water Company, holding said company in
    trust for Judy Williams Kuper and Adele McMillian.
    Judy
    Williams Kuper,
    a/k/a Judy Williams,
    is cited as owner, operator,
    managing agent and official custodian of the East Lawn Water
    Company.
    Three public hearings were conducted on this matter
    in April
    1975.
    East Lawn Water Company is
    a public water supplier
    located in the East Lawn Subdivision
    (Hampton Township), Rock
    Island County,
    Illinois.
    The facility consists of a drilled
    rock well,
    immersible pressure pump, well house,
    chlorination
    equipment,
    two pressure storage tanks,
    and a water distribution
    system.
    East Lawn provides water to
    47 households in the East
    Lawn Subdivision at a monthly fee of $4.00,
    10
    of which is
    deductible
    if
    the fee is paid before the due date.
    The company
    derives approximately $400 per quarter from this service
    (R.
    68).
    Ronald W.
    K.
    Lucas, among others, was cited
    in a prior
    action before the Board involving similar allegations
    (See:
    EPA
    vs. East Lawn Water Company,
    et al, PCB 72-179).
    In that prior
    case Lucas was ordered to cease and desist from further violations
    within
    60 days and to take corrective measures to bring the water
    supply facility into compliance.
    Confusion regarding
    legal ownership,
    corporate officers,
    registered agents,
    legal shareholders and managerial responsi-
    bilities existed throughout the hearings.
    At various times
    throughout the record,
    the registered agent for East Lawn Water
    Company was shown to be a Miss Williams
    (R.
    20),
    Mrs. Kuper
    (R.
    21)
    and the brother-i~-i-1awof Ronald W. Kuper Lucas who “lives over
    in Collinsvjlle”
    CR.
    22)
    .
    Ronald Lucas identified Miss Williams
    and Mrs.
    Kuper
    as one and the same person, his wife,
    a fact
    unknown to Respondent’s attorney
    (R.
    21).
    Mrs. Kuper testified
    that she uses her maiden name of Williams “solely for a business
    practice and no other reason”
    (R.
    54).
    She has never been the
    corporation registered agent
    (R.
    50).
    That position is held by
    a Michael McMillian of Edwardsville, Illinois.
    During a pre-hearing conference Respondent’s first attorney
    wa~: granted leave to withdraw as
    attorney of record.
    (Public
    Exh:~it#3).
    One of the reasons forwithdrawalwas that Respondent
    had
    not provided necessary information for the preparation of a
    ;~r~er rcsponse.
    This interfered with the defense of
    the case and
    pr;~.~cd
    the attorney from complying with the Hearing Officer’s
    order
    that “Respondent Corporation shall file and serve upon all
    paiLies,
    a list of s~iareho1dersfor the year 1973 through the
    year 1974 and a statement of the registered agent of the afore-
    said Corporation during that time period”
    (Public Exhibit
    #1,
    Item 4).
    18—444

    —4—
    During the first public hearing Ronald W.
    K. Lucas requested
    a delay
    in proceedings on grounds that he:
    A.
    Did not have possession of corporate records
    CR.
    13)
    B.
    Did not have knowledge of certain financial dealings
    of
    the
    Corporation
    since
    that
    aspect
    of
    the
    Corpor-
    ation
    was
    handled
    by his wife
    (R.
    17),
    C.
    Had been unable to secure certain
    corporate
    documents
    from
    the
    attorney initially retained for defense
    against
    the
    Complaint
    (R.
    27)
    and
    D.
    Was
    totally
    unprepared
    to
    defend
    himself
    and the
    Corporation
    (R.
    13).
    Ronald
    W.
    K.
    Lucas
    admitted
    that he had not attempted to secure
    certain
    corporate
    documents
    in the possession of the Corporation’s
    attorney
    in
    Missouri
    (R.
    26),
    that his wife had retained the
    other
    attorney
    and
    he did not know what efforts she had made
    towards
    securing
    the
    corporate
    records
    from the prior attorney of
    record
    (R.
    29),
    and
    that
    he
    was
    unaware
    that
    a
    “so-called
    bad
    check” had been submitted to the prior attorney of record since
    his wife “never told me that”
    (R.
    29).
    A short delay in the
    proceedings
    was
    granted.
    Although
    Respondent
    was
    requested
    to
    appear
    at
    the
    next
    hearing
    with
    “all
    documents,
    deeds,
    records,
    corporate
    books
    or
    memoranda
    which
    established
    the
    ownership of the East Lawn
    Water
    Company”
    (R.
    51),
    Judy
    W.
    Kuper
    testified
    that
    she
    was
    appearing
    with
    “a
    stock
    certificate” since the other documents
    had
    been
    “turned
    over
    with
    the
    corporate
    books
    quite
    some
    time
    ago to the State”.
    Mrs. Kuper testified that she is the secretary,
    bookkeeper,
    treasurer and general manager of the East Lawn Water Company
    (B.
    50).
    Both she and Adele McMillian are stockholders in the
    Company,
    each holding 75 shares of common stock
    (R.
    53).
    She
    testified that company stock certificate No.
    22 was transferred
    from the previous owner to Ronald W. Kuper Lucas on February 2,
    1972
    and
    then
    to
    her
    “just
    shortly
    after
    that”
    (B.
    55).
    However?
    upon
    examination
    of
    certificate
    No.
    22,
    it
    was
    discovered
    that
    no
    such
    transfer
    had
    in
    fact
    taken
    place
    and
    that
    Ronald
    W.
    Kuper
    Lucas
    was
    the
    principal
    shareholder.
    Mrs.
    Kuper
    then
    admitted
    that
    it
    had
    been
    planned
    to
    transfer
    the
    stock
    to
    Adele
    McMillian
    and
    Judy
    Williams
    shortly
    after
    Larry
    Hill
    had
    transferred
    the
    stock
    to
    Ronald
    W.
    Kuper
    Lucas
    but
    that
    “due
    to
    my
    own
    error
    they
    weren’t
    transferred
    into
    my
    name
    or
    Mrs.
    McMillian’s”
    (B. 61).
    Mrs. Kuper testified that she and
    Adele
    McMillian
    had
    pro-
    vided the funds used to acquire the corporation and agreed that
    18—
    445

    —5—
    her husband is nothing more than
    a
    trustee
    holding
    the
    stock
    for
    the
    benefit
    of
    Adele
    McMillian
    and herself
    (B.
    62).
    The
    parties
    in
    this
    matter
    stipulated
    that
    both
    Judy
    Williams
    and
    Adele McMillian hold 75 shares of stock
    in the Company despite
    the fact that corporate records show no issuance of shares since
    the assignment of stock from Hill to Ronald W.
    K.
    Lucas
    (B.
    283).
    Corporate records show that no shareholder meetings for
    the election of officers or directors have been held since
    February 2, 1972
    (R.
    62).
    A resolution drawn up for the purpose
    of opening a bank account in Rock Island,
    Illinois showed that
    Adele McMillian signed the Resolution as President of the
    Company
    (R. 63).
    Although annual reports of the Company were
    filed with the State of Illinois, Mrs. Kuper testified that
    she did not bring any copies of the reports with her to the
    hearing because she was not aware that the Hearing Officer had
    directed the production of such documents at the public hearing
    CR.
    65).
    Income derived from payments to East Lawn Water Company is
    distributed for monthly maintenance, gas and electric bills,
    chlorination and bookeeping fees
    CR.
    68).
    Maintenance fees
    (chlorine additior.,
    system checks, reports preparation, operator’s
    salary and equipment repairs)
    average about $40.00 per month
    while the electric bill ranges from $30 to $50 per month.
    Neither of the Kupers received any money from the Company whatso-
    ever during 1974
    CR.
    77).
    Marsha Foutch,
    a registered nurse, testified that she was
    hired in March 1974 to operate the well.
    She held this position
    until January 1975 at which time she resigned because
    the Company
    was $70.00
    in arrears
    in her pay
    (R.
    127).
    She reassumed the
    position in April 1975 after the pay issue was resolved.
    To
    her knowledge the facility had no operator from January to
    April 1975
    (B.
    82).
    She
    is compensated at the rate of $30.00
    per month plus
    $l’).OO per month for chlorine, and postage fees
    required for sending water samples
    to the State laboratory.
    In
    addition, she receives water from the Company without charge.
    During the period from March 1974 to January 1975 Marsha
    Foutch was the sole operator of the facility.
    She has at no
    time
    been
    a certified public water supply facility operator
    (II.
    82).
    Although Mrs.
    Kuper asked her to acquire the certifi-
    cation and advanced $50 for the necessary course work, Mrs. Foutch wa~
    seeking
    full-time employment at that time and felt she could not
    handle
    a full-time job and the certification course work at the
    same
    time.
    She used the $50 to cover late salary payments
    (R.
    133).
    18
    446

    —6—
    Chlorination equipment for the water supply is
    located in
    the pump house.
    This equipment consists of one 20—gallon crock
    and a pump which sits atop the crock.
    The chlorine solution is
    prepared by adding one gallon of commercial liquid bleach
    (5.25
    hypochiorite)
    to
    18 gallons of water.
    Mrs. Foutch testified
    that bleach usage ranged from about
    1 gallon per week in the
    winter to
    2
    gallons per week in the summer
    (R.
    83).
    The
    commercial liquid bleach costs about $.60 per gallon
    (R.
    115).
    Shortly after assuming the position of well operator in
    March 1974,
    Mrs. Foutch discovered that the chlorination unit
    was frozen and inoperative
    (R.
    91).
    A contractor had to be
    called in to thaw the unit.
    Mrs. Foutch at first speculated
    that the chlorinator had frozen because “the heat was not on”
    (B.
    91) but she )~atertestified that the heater was operating
    (B.
    92).
    In May 1974 Mrs. Foutch recalled that flood waters were
    “waist high on me” in the pump house
    (B.
    89).
    No
    chlorination
    was provided for the water because flood waters completely
    covered the crock and pump.
    Flood waters were one to two feet
    above the well casing and remained above the well casing for
    about three days
    (B.
    104).
    Although no samples of the water
    were taken for analysis during this time, water was supplied
    to the customers
    (R.
    105).
    Since the flooding conditions
    presented the possibility of contamination, Mrs. Foutch had
    an announcement published in the newspaper to inform the water
    supply customers that an Agency telegram advised the boiling
    of drinking water for five minutes
    (B.
    105).
    This advisory
    remained
    in effect for two months.
    Mrs. Foutch testified that she was unable
    to provide
    chlorination for the water supply during two additional periods,
    the summer or early fall of 1974 and October and November 1974.
    On July 15,
    1974 Mrs. Foutch advised Judy Williams by telephone
    that she could not continue chlorination unless her salary and
    money for chlorination supplies were received.
    Although she
    was informed that the check would be mailed that day, Mrs.
    Foutch did not receive the money until September
    5,
    1974
    (R.
    91).
    On October 29,
    1974 the chlorinator was taken out of service to
    repair a leak.
    It was replaced the next day.
    Chlorination
    was not provided for an undetermined part of November 1974
    because the Company
    failed to supply money
    to purchase supplies
    (R.
    89).
    Water samples were not sent in for analysis during
    these time periods because of the failure to receive any money
    for this purpose
    CR.
    89, 115).
    For about three days in March 1974 the water supply
    customers experienced a gradual decrease in water pressure.
    A
    leaking elbow joint
    at the well casing finally froze on the
    third day causing the customers to be without water.
    The joint
    18
    447

    —7—
    had been insulated at one time but was not insulated during
    the freezing weather because “it had been ripped off or
    weather beaten or whatever”
    (B. 107).
    Several of the customers
    called Mrs. Foutch to complain of the low water pressure.
    One
    of the customers,
    Opel Mayhugh, complained that her family could
    not bathe adequately after returning from an out-of-town trip
    (R.
    113).
    The water developed a yellow cast during flooding
    (B.
    133)
    and had an offensive taste and odor during February, March and
    part of April 1975,
    according to Mrs. Foutch
    (B.
    108).
    She
    described the odor as
    “a rotten egg odor”
    (R. 109).
    A 12 year
    old girl came
    to Mrs. Foutch’s home in March 1975 complaining
    that the “water smelled and tasted so bad that she would not
    wash her hair or drink the water”
    CR.
    111).
    One of the firm’s customers, Tracy Isaacson, testified
    that she has smelled the water on different occasions when she
    thought an animal had entered the pump house and drowned
    (P.
    234).
    The water
    is discolored and “tastes like mud”
    to her.
    She is inconvenienced by “trying to tote in plastic
    jugs for
    drinking water” and having the jugs sitting around her kitchen.
    She dislikes having to boil the water for fifteen minutes stating
    that “you start out with a pan of water and you end up with
    half” the water
    (R.
    236).
    The discolored water has turned all
    her white clothes to “pastel brown”.
    She has experienced these
    problems continuously since moving to her present residence in
    May
    1974.
    Sharon Wells testified that she has experienced similar
    problems with discolored and odorous water.
    She has complained
    to the operator about the water quality problems
    (B.
    241).
    She
    testified that the color of the water had affected her clothing
    and that the taste is so “terrible at times” that “you can’t
    hardly drink
    it”
    (R.
    241).
    She has had to purchase bottled
    water during flooding periods.
    Another resident of the Sub-
    division, Mrs. Opel Mayhugh testified that one family living
    in the Subdivision had been refused a loan to purchase the
    house
    in which they were residing because of the
    “well condition
    and the sewer condition”
    CR.
    244).
    Mrs. Foutch testified that she had never submitted operating
    reports to the Agency even thouqh she knew they were required.
    She explained that the water supply was not fluoridated and
    that there was no way to measure the quantity of water being
    pumped to the customers.
    In addition, the facility did not
    have a chlorine test kit with which to measure the amount of
    chlorine in the water supplied to the customers
    (R. 116).
    18— 448

    —8—
    On June
    6, 1974 Mrs. Foutch wrote
    a letter to Ira Markwood,
    Manager
    of
    Public
    Water
    Supplies
    for
    the
    Agency,
    complaining
    of
    conditions at the well site.
    She indicated her “hope” that
    proceedings would be “forthcoming against the owners for
    necessary repairs to the casing, etc.”
    (Complainant Exhibit 2).
    A former well operator, Glen Hams, was employed by
    Respondents from October
    8,
    1972 until January 13,
    1974.
    During
    that time he was not a certified public water supply facility
    operator even though he was the only person performing the duties
    of well operator
    (R.
    141).
    Hams disagreed with the testimony of Mrs. Foutch as to the
    amount of bleach required for the water supply stating that
    bleach addition was only required “approximately once a month”.
    He recited from personal records the dates and amounts of bleach
    added for the period January
    3,
    1973 through November 6,
    1973.
    This testimony shows that Hams added one gallon of bleach on
    the
    average of every 18 1/2 days with intervals ranging from
    five days to thirty-four days.
    On at least two occasions he
    added a 15
    solution of hypochlorite at a cost of $.75 per
    gallon.
    No reason was given for using the stronger hypochlorite
    solution.
    During flooding conditions which began on May
    7,
    1973 and
    lasted for four days, Hams was unable to chlorinate the water
    supply “for a couple of days”.
    The flood water reached almost
    to the doorknob of the pump house during this flood
    (R.
    169).
    Hams thought the flood waters covered the well casing but he
    “wasn’t worried about the well casing,
    I was worried about
    that inside”.
    He dumped the contents of the crock,
    cleaned it
    and added new bleach but “it came back in it”
    (B.
    157).
    Hams
    called Respondent’s customers and told them to boil their water.
    The boiling of water continued after the flood,
    “I told them
    to
    boil
    about two or three weeks longer, whatever they
    thought”
    (B.
    156).
    About one week after the May 1973 flood,
    the water developed
    an odor “like rotten eggs” which lasted for two days.
    Hams
    did not tell Respondents about the odor problem
    (B.
    168).
    Hams testified that he called Mrs. Kuper on January
    6,
    1974
    and informed her that the system had frozen the day before.
    Hams recalled that Mrs.
    Kuper contacted Pete’s Welding about
    the problem and tt~atPete’s Welding installed a portable heater
    for “about three or four days”.
    The portable heater was re-
    moved after the system was operating again
    (B.
    170).
    Both Mrs. Foutch and Hams testified that their salaries
    were not received promptly.
    Hams testified that he submitted
    water samples regularly to the Agency from October
    10,
    1972
    until
    the date he terminated his employment with Respondent
    CR. 160).
    18
    449

    —9—
    Charles Bell,
    Jr., Regional Supervisor of the Agency’s
    Division of Public Water Supplies, testified that he first
    visited Respondent’s facility in May 1973 in response to
    a
    call from the Rock Island County Health Department advising
    of flooding in the area of Respondent’s well.
    Bell observed
    water one foot deep around the well site and pump house.
    These
    conditions could cause the water in the well to become con-
    taminated
    (R.
    176).
    This would occur
    if water seeped down
    the side of the well casing and into the ground water.
    Bell again visited the site in June and August 1973
    to
    observe site conditions and to see
    if any work had been done
    towards achieving compliance with the Board Order in PCB 72-
    179.
    Subsequent to the August visit,
    Bell contacted Mrs. Kuper to
    inquire about the work.
    He was informed that they were applying
    for a loan from the Small Business Administration in order to
    start the repair work.
    Visits in September, October and
    December 1973 showed that Respondents had failed to start
    work towards compliance with the previous Board Order.
    As a result of his December 12, 1973 visit, Bell prepared
    a letter for signature by his supervisor which advised Re-
    spondents that undesirable conditions existed at the facility
    which might constitute violations of the Act and Public Water
    Supply Rules and Regulations.
    Among the conditions warned of
    were:
    A.
    Contaminated water during the Spring 1973 flood,
    B.
    Possible future contamination during periods of
    heavy rain or flooding,
    C.
    Failure to have a certified water supply operators
    D.
    Failure to fluoridate the water supply,
    E.
    Failure to employ any method for determining the
    amount of water pumped and,
    F.
    Failure to submit operational reports.
    Suggestions for correcting the “apparent violations” were pro-
    vided including the recommendation that a second well be pro-
    vided as
    a stand-by source “in the
    even.t of an emergency such
    as failure of your present well pump”
    (Complainant Exhibit 5).
    Additional site visits were made by Bell in January,
    February, March and July
    1974.
    Following his July 17, 1974
    visit Bell again prepared a letter for signature by his super-
    visor advising Respondents of possible violation
    (Complainant
    Exkibit
    9).
    In addition to findings similar to those enumer-
    ated in his prior letter, Bell adVised Respondents that their
    failure to extend the well casing and fill the well area with
    compacted earth had “allowed flood water to again inundate and
    contaminate the well in May 1974”.
    18
    450

    —10—
    Respondents were further advised that there was
    a leak
    in the well discharge line and the south pressure tank.
    Bell
    told Respondents
    that the site was overgrown
    with
    weeds
    which
    made proper care and maintenance of
    the
    system di.~ficult.
    Suggestions were again made for bringing the facility into
    compliance.
    Bell testified that Mrs. Kuper had called him in May
    1973 to inform him that the delay in raising the well casing
    was caused by flooding and slow contractors
    CR.
    219).
    On April
    28,
    1975 Bell observed that the well casing had
    been extended and some earth had been piled around the casing
    although not to the 15’ radius specified in plans for that
    work.
    He estimated that the top of the well casing
    is now
    about 12 to 18” above the previously defined flood level.
    The
    referenced flood
    level was defined here as the “door knob” on
    the pump house door”
    (B.
    216).
    Another
    Agency employee, Jayant Kadakia, visited the site
    on
    September 6,
    1974.
    In his report
    (Complainant Exhibit 11)
    Kadakia noted
    that,
    although
    the
    well
    casing
    had
    been
    extended,
    the
    requirement
    that
    the
    top
    of
    the
    casing
    be
    2
    feet
    above
    the
    highest
    known
    flood
    level
    had
    not
    been
    complied
    with.
    Kadakia
    also
    noted
    that:
    a)
    there
    was
    no
    concrete
    collar
    around
    the casing,
    b)
    the earth placed around the well was not of
    sufficient
    radius
    and
    dId not appear to be well compacted,
    c)
    the
    facility
    did
    not
    have
    a
    certified
    operator,
    d)
    the
    facility
    did not have fluoridation equipment or equipment for detecting
    the amount of water pumped or
    a chlorine test kit to monitor
    chlorine
    residual
    in the system,
    e)
    the
    pressure
    storage
    tanks
    were
    not
    equipped
    with
    an
    air
    compressor
    or
    sight
    glasses,
    and
    f)
    no monthly operational report had been submitted to the
    Agency.
    Kadakia
    returned
    to
    the
    site
    on
    December
    12,
    1974.
    In
    his
    report of this visit (Complainant Exhibit 12) Kadakia noted
    that
    conditions
    were
    virtually
    unchanged since his visit of
    September
    1974.
    He
    noted,
    however,
    that
    a
    heater
    in
    the
    pump
    house
    was
    inoperable
    which
    could
    cause
    the
    system
    to
    freeze
    during
    very
    cold
    spells.
    As
    a
    result
    of
    his
    April
    7,
    1975
    visit, Kadakia testified that “no work along the lines that
    was necessary” had yet been performed
    (B.
    263).
    He estimated
    that the top of the well casing is now
    9 to 12” above the
    pump house door knob~
    Testifying in Respondent’s defense, Mrs. Kuper stated that
    repairs had been made on the facility continuously.
    These
    repairs include the installation of a new pump in 1973,
    18
    451

    —11—
    improvements and repairs on the chlorinator and furnace,
    installation of a new roof on the pump house and bracing on
    the well head.
    The pump was replaced even though the old
    pump was still operable because Respondent had been advised
    that it might become inoperable “in the very near future”.
    Regarding the operator’s salary and chemicals supply,
    Mrs..
    Kuper testified that she sent the June 1974 paycheck to
    Mrs. Foutch but it was returned marked unclaimed.
    When
    advised by Mrs. Foutch that the June paycheck had not arrived
    in July,
    Mrs. Kuper sent a second check.
    She recalled that
    Mrs. Foutch had told her that “it might have been due to the
    flood and that they weren’t collecting mail”.
    On two other
    occasions her mail to Mrs. Foutch was returned marked unclaimed.
    According to Mrs. Kuper, neither Mrs. Foutch nor Glen
    Hams had ever complained about water discoloration or odor.
    Mrs. Kuper testified that she was not aware of these problems
    until “yesterday” when it was called to her attention for the
    first time
    (R.
    288).
    She remembered receiving a letter from
    Tracy Isaacson about a billing problem but no mention was
    made in that letter about the discoloration or odor problems
    (B.
    294).
    Upon being notified that the system had frozen on
    January
    5,
    1975, Mrs. Kuper testified that she called A—l
    Welding to handle the problem immediately
    (R.
    286). Shortly
    thereafter,
    her husband and a repairman from
    St. Louis visited
    the facility to check on the problem.
    They discovered that
    gas had not been turned on to the furnace by Hams
    so the
    power company was called out to check the furnace.
    The power
    company found that “someone had disconnected the fan belt”.
    After correcting these problems, Mrs. Kuper testified
    that they fired Hams “that same day”
    (B.
    287).
    Hams vigor-
    ously denied having been fired on that date.
    He testified that
    he called Mrs. Kuper on January 13,
    1974
    to tell her that he
    was
    quitting.
    He
    then
    received
    an
    envelope
    postmarked
    February
    1,
    1974
    which contained
    a
    letter
    dated
    January
    13,
    1974.
    (The.
    Ilearing Officer reported that the testimony of Rains
    ‘1was
    fair
    but
    bore a sense of malice to his ex-part—time employer”.)
    Respondent had hired a certified operator in May 1973.
    How-
    ever Hams informed Mrs. Kuper that the operator was neither
    supervising nor visiting the facility.
    Mrs. Kuper testified
    that she continued to pay the operator through October or
    November 1973 at which time she learned that the operator’s
    certification had expired in July 1973.
    The operator had not
    informed her that his certification had expired.

    —12—
    After obtaining a list of certified operators from the
    Agency, Mrs. Kuper sent letters
    to
    all
    certified
    operators
    in
    surrounding
    counties
    offering
    employment.
    Mrs.
    Kuper
    testified that three or four operators refused the job be-
    cause “word had gone around” that the EPA was going to be
    involved with the system.
    “They were just afraid to get in-
    volved with them”
    (B.
    289).
    Part of Respondent’s delay in hiring
    a certified operator
    can be attributed to the actions of Marsha Foutch, according
    to Mrs. Kuper.
    When Mrs. Foutch told her that she would obtain
    the certification, no other employment contacts were made by
    Mrs. Kuper.
    The two month period that followed before
    Mrs.
    Foutch decided that she would be unable to secure certification
    “was just something that happened”
    (P.
    289).
    Two
    prospective
    employees are withholding coinmittment pending the outcome of
    this matter
    (R.
    290).
    Attempts to have the well head raised “started in the
    beginning of 1973 and even before that at times”, according
    to Mrs.
    Kuper.
    A licensed engineer drew up required plans
    and a permit was secured from the Agency.
    Johnson Water
    Equipment was hired
    to ~performthe work in early
    1973.
    How-
    ever a number of delays were caused by “ground too wet to per-
    form the work”,
    a flood,
    and a “too busy” contractor
    (B. 290).
    A second contractor informed Respondents that they were
    too busy with winter jobs
    to perform the work at that time but
    that the job could be “the first thing in the spring
    (Of
    1974)
    before flooding could occur”.
    Flooding did occur,
    however,
    before the new contractor could get to the job.
    Respondents
    contacted the contractor again and “finally got them to under-
    stand it had to be done then”.
    Mrs. Kuper testified that the
    well head was finally raised in August 1974 in conformance with
    plans and specifications “that were given to us” and “approved
    by the EPA”
    (B.
    291).
    She testified that she first found out
    that
    there
    was
    no
    casing
    around
    the
    well
    only
    “yesterday”
    (B.
    302).
    Mrs.
    Kuper
    testified
    that
    she
    was
    aware
    of
    the
    leaking
    elbow joint before it froze in March 1974.
    She called Johnson
    Water
    Equipment
    and
    informed
    Mr.
    Johnson
    about
    the
    leak.
    She
    was informed that he did not want to replace the joint at that
    time
    since
    it
    was
    planned
    to
    eliminate
    that
    joint
    when
    the
    well
    head
    was
    raised.
    When
    the
    joint
    froze
    Respondent
    “realized
    we couldn’t let it go any
    longer”
    (B.
    312).
    18
    453

    —13—
    Respondents do not visit the faiclity with any regularity
    to check on the operation
    CR.
    311).
    They do not meet with the
    well operator on a routine basis.
    Mrs. Kuper testified that
    she had never seen or tasted the water and that she thought it
    was average “that you normally drink”.
    She was never informed
    that it had
    “a bad taste,
    a bad odor or bad color”
    CR.
    315).
    The crux of the problem, according
    to
    Mrs.
    Kuper,
    is
    that
    the malfunctions cannot be corrected quickly unless she is
    informed of them.
    Although she believes Mrs. Foutch to be a
    conscientious person, Mrs. Kuper believes the water supply
    problems developed because of Mrs. Foutch’s failure to communi-
    cate the problems to her.
    All customers were notified by letter
    that Respondents would accept collect calls if any problems
    developed due to “low pressure or no water”.
    Mrs. Kuper believed
    that discoloration and bad odor would be reason to call but she
    never received any calls.
    Mrs. Kuper testified that the system “doesn’t break even”
    financially because of continuous operational repairs and the
    low rate for water now charged.
    A petition to increase this
    rate ~as been submitted to the Illinois Commerce Commission
    and a decision on that petition is now pending.
    Respondents have authorized McClure Dunkirk Engineering
    to proceed with plans,
    specifications, permit applications and
    completion reports for the installation of fluoridation equip-
    ment,
    a master meter and an air compressor for the water supply
    system
    (Respondent Exhibit 1).
    Residents of the East Lawn Addition are considering a
    venture aimed
    at securing the water supply system as a “not—
    for-profit community well association”, according to Mrs. Foutch.
    Following a meeting of the residents in which this possibility
    was discussed,
    Respondents were notified of the proposed venture
    and reacted favorably
    (B.
    117).
    Opel Mayhugh testified that Mrs. Kuper had called her in
    February 1975 wanting to know if she and her husband would
    “accept the well as
    a gift”
    (R.
    245).
    After conferring with
    their attorney, the Mayhughs decided “it was more than what we
    wanted to tackle”.
    Mrs. Mayhugh also recalled that Mrs. Kuper
    had offered to give her a list of operators “that would allow
    us
    to use their name for $5 or $10
    a month”.
    Mrs.
    Kuper recalled the conversation with Mrs. Mayhugh
    but vigorously rejected the interpretation rendered by Mrs.
    Mayhugh.
    She denied having ever offered to give Mrs. Mayhugh
    a list “where she could buy the names of operators”.
    She
    18
    454

    —14—
    denied offering the water supply system as
    a gift.
    She
    testified that the Mayhughs were merely told that Respondents
    were “liquidating immediately”
    and that the Mayhuqhs could
    contact a local attorney who could “give her a list of any
    violations outstanding”.
    Mrs. Kuper then testified that,
    when Mrs. Mayhugh asked about the price
    for the system,
    she
    informed Mrs. Mayhugh that there would be no price,
    “we just
    wanted to donate the system, we were liquidating and there
    were violations and they would have to be corrected”
    CR.
    295).
    This recital of facts has been long but we believe was
    necessary to show the mismanagement, failure of communication
    and the gross neglect in the operation of this water system.
    All alleged violations have been proven, including the alle-
    gation that Respondents failed to employ a certified water
    supply operator.
    A certified water supply operator was on the
    company payroll for three months in July 1973, but the record
    indicates that this employee did not supervise the operation
    nor was he even visiting the facility.
    This employee remained
    on the payroll even after Respondents were advised of his
    failure to attend to the duties of a certified water supply
    operator.
    The failure of mail delivery is largely unexplained.
    The
    problems with mail delivery do not correspond well with testi-
    mony
    establishing the dates of floods in the area.
    Mrs.
    Kuper testified that she had never contacted the post office
    regarding the mail delivery nor had she ever attempted to solve
    the problem
    (B.
    317)
    and we regard this as additional evidence
    of mismanagement.
    Respondents were somewhat hampered in defending against
    the charges because of the unavailability of corporate records.
    They must bear the responsibility since the Hearing Officer
    clearly had notified them to come prepared with corporate
    records and they had the opportunity to address that issue prior
    to the hearing.
    There is abundant evidence of slipshod methods
    which were adopted~notonly in the operation of the water system
    but in the keeping of corporate records and the preparation for
    defense of the case.
    From the record,
    it is apparent that Ronald W.
    K.
    Lucas
    knows little about the operational aspects of this water system.
    He relies heavily upon Mrs. Kuper to run the operation.
    He
    apparently does not question her management practices, even
    though he is nominal owner of the stock in the company.
    As
    the stipulated owner and as
    the manager of the company one
    would anticipate that Mrs. Kuper at least would be fully aware
    18
    455

    —15—
    of the operational problems with the company.
    Her neglect is
    obvious.
    In the previous case involving the Respondents the
    Board Opinion clearly pointed out that the water supply system
    had
    experienced
    problems
    with
    discoloration
    and
    odors.
    Testi-
    mony
    by
    Mrs.
    Kuper
    that
    she
    became
    aware
    of
    thse
    problems
    only
    “yesterday” therefore strongly suggests that she never
    bothered to read the prior Opinion and Order.
    The Board has thoroughly considered all of the factors of
    Section 33(c)
    of the Act.
    We find that there has been a sub-
    stantial and serious interference with the protection of the
    health, general welfare and physical property of the families
    served by this water system.
    The water system does have a
    social and economic value but that exists only if it is correctly
    operated.
    Shipshod methods of the type seen here can change an
    asset
    into
    a
    health
    liability
    in
    the
    community.
    We
    find
    that
    the water system is suitable to the area in which it is located
    if the owners make adequate provision against flood damage.
    Such protection,
    and compliance with the appropriate regulations
    are both technically feasible
    and
    economically
    reasonable.
    Because
    Respondents
    did
    fail
    to
    comply
    with
    the
    Hearing
    Officer’s
    order
    for
    production
    of
    corporate
    records,
    there
    is
    but a meager amount of financial information in this record.
    It would appear that,
    at times,
    the water supply operation
    has profits of $130
    to $190 per quarter
    ($400 income less $70
    -
    $90 expenses)..
    This,
    of course,
    largely ignores the cost of
    repairs but the evidence of repairs and their cost is negligible.
    It is difficult to know the true financial situation but the
    impression is given that this water system is not a money
    making proposition.
    This impression comes
    in part from the
    Respondents’
    attempt
    to
    donate
    the
    entire
    system
    to
    one
    or
    more families now residing in the East Lawn Addition.
    We regret the necessity of imposing a monetary penalty in
    this case.
    Our prior Order has been ignored and we feel that
    stronger measures are required in order to force the recalcitrant
    to come into compliance.
    This may not be a money making operation
    for Respondents but this fact cannot justify the continued
    flouting of laws which were designed to protect the health of
    people.
    The health and welfare of 47 families have time and
    again been threatened and it can be permitted no longer.
    We
    shall not require Respondents
    to close this facility for the
    simple reason that the customers would be forced to suffer even
    further
    by
    such
    an
    order.
    18
    456

    —16—
    We
    find
    that
    Ronald
    W.
    Kuper
    Lucas
    is
    not
    personally
    liable
    since
    he
    was
    not
    involved
    in
    raanaging
    the
    company
    and
    had
    only
    a
    nominal
    ownership
    of
    stock
    certificates
    held
    for
    the
    benefit
    of
    others.
    Judy
    Williams
    Kuper
    would
    be
    liable
    as
    the
    manager
    of
    the
    Company
    but
    she
    was
    not
    named
    as
    a
    Respondent
    personally
    until
    the
    filing
    of
    the
    Amended
    Complaint.
    There
    is no showing that the Amended Complaint
    was served upon her
    in
    conformity
    with
    our
    Procedural
    re-
    quirements.
    Our
    Order
    will
    require
    Respondent,
    East
    Lawn
    Water
    Company,
    to
    pay
    a
    monetary
    penalty
    in
    the
    amount
    ot
    $2500
    and
    to
    bring
    the
    water
    system
    into
    compliance
    with
    the
    law.
    If compliance can be achieved at an early date then the Board
    will be amenable to a reduction of the penalty to $500.
    In
    view of the history of this operation we believe
    a performance
    bond in the amount of $5000 will be appropriate.
    In addition,
    Respondent will be required to provide the well operator with
    ample operating expenses at least one month in advance to
    insure
    that
    chlorination
    is
    not
    suspended
    again for lack of
    funds.
    This
    Opinion
    constitutes
    the
    findings
    of
    fact
    and
    con-
    clusions
    of
    law
    of
    the
    Illinois
    Pollution
    Control
    Board.
    ORDER
    It
    is
    the
    Order
    of
    the
    Pollution
    Control
    Board
    that:
    1.
    Respondent
    East
    Lawn
    Water
    Company
    shall
    pay
    to
    the State of Illinois by December 31,
    1975 the
    sum
    of
    $2500
    as a penalty for violations found in this proceeding.
    Penalty
    payment
    by
    certified
    check
    or
    money
    order
    payable
    to the State of Illinois shall be mailed
    to:
    Fiscal
    Services Division,
    Illinois EPA,
    2200 Churchill Road,
    Springfield, Illinois
    62706.
    2.
    Respondent East Lawn Water Company shall provide
    the well operator with funds sufficient to cover the
    purchase
    of
    all required chemical
    supplies
    and
    postage
    fees
    at
    least
    one
    month
    in
    advance
    of
    the
    date
    such
    funds
    are
    required.
    By
    the
    7th
    day
    of
    each
    month
    following
    the
    date of this
    Orde.r
    Respondent
    shall
    have
    provided
    the
    Agency with proof that such funds were provided and
    received by the well operator.
    3.
    Respondent shall immediately proceed with main-
    tenance measures designed to insure that the entire water
    system supply is adequately protected from freezing.
    All
    such
    measures
    shall
    have
    been
    completed
    by
    October
    15,
    1975,
    18
    457

    —17—
    and the Agency shall be advised of the measures taken
    and the date of completion no later than
    5
    working
    days after said date of completion.
    4.
    Respondent
    shall
    submit
    a
    compliance
    plan
    to
    the
    Agency
    by
    September
    15,
    1975
    and
    shall
    send
    a
    copy
    of the compliance plan to the Pollution Control Board.
    The
    compliance
    plan
    shall
    show
    that
    Respondents
    will
    eliminate
    the
    violations
    which
    have
    been
    proved
    in
    this
    case
    and
    will
    come
    into
    compliance
    with
    the
    Regulations
    by November 15,
    1975.
    The compliance plan shall be
    accompanied
    by
    a
    performance
    bond
    in
    the
    amount
    of
    $5000
    to
    guarantee
    performance
    of
    all
    aspects
    of
    the
    compliance
    plan.
    Respondents
    shall
    proceed
    immediately
    with
    in-
    stallation of a master meter, chlorination equipment and
    an air compressor at the well site and shall provide the
    well
    operator
    with
    an
    Agency
    approved
    chlorine
    test
    kit
    no
    later
    than
    September
    15,
    1975.
    The Environmental Protection Agency shall provide
    the
    Board
    with
    an
    assessment
    of
    Respondent’s
    compliance
    plan
    within
    15
    days
    after
    receipt
    of
    the
    plan.
    5.
    The
    Board
    retains
    jurisdiction
    of
    this
    matter
    until December
    31, 1975 for any further orders
    as may
    be
    required.
    Within
    that
    period
    of
    time
    Respondent
    East
    Lawn
    Water
    Company
    may
    apply
    for
    a
    reduction
    of
    monetary
    penalty
    upon
    proof
    of
    full
    compliance
    with
    the
    preceding paragraphs of this Order.
    6.
    Respondent East Lawn Water Company shall cease
    and desist from its violations of the Act and Regulations,
    as
    found
    in
    this
    proceeding,
    by
    November
    15,
    1975.
    I,
    Christan
    L.
    Moffett,
    Clerk
    of
    the
    Illinois
    Pollution
    Control
    Board, he~-ebycertify the above
    pinion and Order was adopted
    the ____________day of
    1975 by a vote of
    ~/~O
    Illinois Pollutio
    trol Board
    18
    458

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